Knowledgebase Top articles Latest articles Checking the Opt-In Status of a Contact Category: Contacts What does "Opt-in Status" mean? Opting in means the contact has given their consent to receive emails from your organization They can still pick and choose the kind of messages they want to receive. O... 521 (1) What is a VoIP number? Category: VoIP/SMS A VoIP (Voice over Internet Protocol) phone number is the number assigned to you when you sign up for a VoIP service. It’s basically the string of digits you enter on a dial pad to make a call, much l... 417 (1) Buying a Phone Number Category: VoIP/SMS You can order unlimited phone numbers inside System. Even you can port a number that is already attached with another VoIP service. After adding a VoIP number, you can enjoy System Call, SMS, and MM... 317 (2) Triggering a Flow by Calendar Appointment Category: Flows Create a Contact Flow for Calendar Appointments Load the Flow Machine Navigate to the flow machine by clicking the “Flows” on the left side menu. Click on the ‘Create Flow’ button. The system will po... 237 (1) Creating a Conference Room Category: VoIP/SMS Open Phone: After selecting the phone, on the top menu click conference room. Finally create a conference room. Fill in the Details: After creating the conference room, fill in all the details in... 126 (2) Connect Email with IMAP and SMTP Category: Chat Please, navigate to the ‘Chat’ on the left menu bar. Once the page is opened, click on the ‘Inbox’ on the top menu bar. Finally, click on the ‘Add Inbox’ button. Click on the ‘Email’ option ... 81 (1)